Product After sales Service Commitment Letter

In-Warranty Period
Our company promises a free warranty period of 36 months from the date of delivery, during which services provided due to product quality issues are free of charge.
During the warranty period, our company provides paid repair services for non product quality related malfunctions of the product. Our company guarantees that the price of the parts that need to be replaced for maintenance is the cost price excluding labor hours.

After the warranty period
After the warranty period expires, our company provides paid lifetime maintenance services for the product.
Our company provides timely repair services for product malfunctions as requested by users.
⑶ For products that require replacement of spare parts for maintenance, our company guarantees that the price of the spare parts provided will not exceed the transaction price. If the market price of the product is lower than the transaction price in the future, the market price shall prevail.

24-hour after-sales service hotline: 400 820 8902
After sales service email: yuanbin@vjttec.com